When using a OKX Wallet to send assets, you may encounter situations such as transaction failures, abnormal statuses, or unsuccessful operations. This article summarizes common causes under different scenarios and provides corresponding troubleshooting steps and solutions to help you complete your transaction smoothly.
2. Open oklink.com, paste the transaction ID into the search bar, and view the transaction status, including the transaction result, number of block confirmations, transaction time, sender and recipient addresses, transfer amount, gas fee, and cryptocurrency information.
Checklist
- How do I check the transfer status?
- After submitting a transfer, you will be redirected to the transaction details page, where you can find and copy the Transaction ID (TxID).
- Confirm network consistency: Ensure the network selected in your wallet matches the network shown on the exchange’s deposit page.
Notes
Transaction failed
Reason: Insufficient gas fee / Gas fee set too low
Solution: Please ensure that your wallet has sufficient assets to cover the gas fee (such as ETH, BNB, etc.). You may increase the gas fee and try again. If the transaction is not successfully broadcast to the blockchain, no gas fee will be deducted.
Unable to send crypto
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
