To use your individual account, you need to complete advanced identity verification to meet Know Your Customer (KYC) requirements. We require this to keep your account and assets secure.
The verification process ensures our exchange is safe and prevents fraud alongside other illegal activities. You can trade, deposit and make withdrawals after completing your identity verification.
Checklist
- Open the OKX app, go to Menu. Select Account settings and select Identity verification under Profile.
- Open the User Center page
- Why do I need to verify my individual account again?
- Why did my identity verification for individual account get rejected?
- Do I need to submit a new form of identification to verify my individual account?
- Why is my individual account frozen?
- Can I withdraw my funds and convert my tokens when my account is frozen, after the re-verification of my individual account?
- Can I change my name after completing identity verification?
Notes
Note: make sure your OKX App is updated to the latest version. You can check this in Menu > User center > Account settings > About OKX.
Getting started on the web
Log in to your account at okx.com and go to the verification page. You can find it under the profile icon > Verification. On this page, find Individual account and select Continue.
Opening verification page
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
