What's self-migrating email address or phone number?
It's a new feature that allows you to migrate your email address or phone number from a different account to your current account. Your current account remains active while the other account will be closed.
Checklist
- How to migrate my email address or phone number?
- Go to Profile and select Security
- Find Email verification and select Change email if you would like to update your email
- Enter your email in the New email field
- Enter the 2FA code to continue (if any)
- If the email you entered is linked/bound with another account, you will see a pop-up message. Select Migrate email address to continue
- Select Migrate email address to continue
- A guideline will be displayed and you're required to select I understand
- Email transfer preview page will be displayed and you're required to select Next
- Select close account and Yes, I'm sure to confirm the request
- Enter the 2FA code to complete the request.
- Go to Profile and select Security
Notes
Example: if you've an unverified account (Account A) and a verified account (Account B), you can migrate Account A into B. After migration, Account A will be closed and account B will remain as the primary account.
This function is only applicable when:
You want to update your current phone number or email address, but the new phone number or email address is linked to another account.
You want to link a new phone number or email address, but it's linked to another account.
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
