Self-service tool
Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information. However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.
Checklist
- For quick access, click the button below:
- Log in to your account at okx.com and go to the security center (Profile icon > Security)
- Find Account management at the Security Center page, select Freeze account
- Select Freeze account
Notes
Getting started
Opening Freeze account page
Read what'll happen after freezing your account
What'll happen after you freeze your account
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
