Self-service tool
App
Checklist
- For quick access, click the button below:
- I can log in to my account
- Open the OKX app and select the Main Menu in the upper left corner.
- Select Profile and settings > Security > Authenticator app > Change authenticator app.
- Select user center on main page
- Follow the on-screen instructions and select Next.
- Complete the two-factor authentication (2FA) verification.
- Go to the Profile icon and select Security.
- Find authenticator app and select Change.
- Select Continue and follow the on-screen instructions.
- I can't log in to my account
- If you can't log in to your account, you can only reset your authenticator app on the OKX app.
Notes
You'll receive an email/SMS confirmation upon changing authenticator app successfully.
Web
Find Security on the Profile page
Find Authenticator app in the Authentication methods section
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
