In the wake of a scam, uncertainty can set in. Discover essential information about recognizing and dealing with scams in our comprehensive guide, offering clear guidance for navigating these challenging situations. Learn more on how you can spot scams here.
If you believe you've encountered a scam, please submit a report here. Our team will review it as soon as possible.
Checklist
- On the app: head to Menu > Profile & Settings > Security > Community safety > Report scam or suspicious activity
- On the web: go to Security → Community Safety → Report scam or suspicious activity.
Notes
What should I do during or after a scam?
When users encounter scams in the cryptocurrency industry, they should consider taking the following steps:
Provide feedback to platform customer service: if the (suspected) scam occurs on a cryptocurrency exchange platform, immediately contact customer service. Please also include a screenshot showing where the scam address was obtained. This will help us take prompt action to protect other users and resolve the issue.
You can now report scams directly on our platform, via both app and web.
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
