When depositing or withdrawing crypto on OKX, if you send your deposit address to the sender via apps like WeChat or Telegram, or receive an address from a sender, a Trojan virus may intercept or tamper with the address, potentially causing asset loss. Below are common scam scenarios, please stay vigilant.
Case 1
Checklist
- How can I prevent it?
- Avoid logging into your OKX account on public WiFi, public devices, or devices with potential security risks.
- If your phone has suspicious software, use a phone security manager to scan for and remove viruses.
- If the OKX app issues a Security Alert, take it seriously. Identify and resolve the cause before proceeding with any transactions.
- If you notice anything unusual, stop transactions immediately and check the security of your account and device. Contact customer support if needed.
Notes
Criminals create groups or privately message users on Telegram, promising high returns to lure them into sending their deposit addresses. They then use embedded Trojan viruses to intercept or tamper with the exchange deposit addresses, resulting in asset loss.
Solution: Please download OKX and Telegram only from official sources
OKX app or desktop: https://www.okx.com
Telegram: https://telegram.org/
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
