Protecting your OKX app is essential to safeguarding your account, assets, and personal data from unauthorized access. If the system detects security risks on your mobile device and restricts login, it may be due to one of the following high-risk scenarios. Identifying and addressing these issues promptly will help you regain access while keeping your account secure with daily protection measures.
Follow this guide to enhance the security of your OKX app and device:
Checklist
- How do I obtain the official OKX Client?
- Visit the official website: manually enter www.okx.com in your browser (beware of search engine ads). Select the Download option at the corner.
- How do I remove malware and secure my device?
- Proceed to select API under the Tools section on the Menu page
- Once on the Profile page, select Payment to manage the payment methods
- Review your withdrawal address whitelist: head over to Assets > Withdraw > Select crypto > Address Book, and remove any unauthorized addresses.
- Switch to Wallet > select Menu > Wallet Management option under the Basic section.
- Select Manage wallet and select the More option in your wallet, before selecting Backup Wallet from the options in the Backups section.
- Select the More option in the Manage wallet to view the list of backup options
- How can I respond immediately to threats?
Notes
Scenario 1: I have downloaded the unofficial client
What are the risk indicators?
The app interface appears distorted or has functional abnormalities.
You cannot update the app through official channels.
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
