Self-service tool
Scenario 1: Your phone number is accessible
Checklist
- For quick access, click the button below:
- On the app
- Open your OKX app and go to Menu
- Open Main Menu page
- Select Account settings and go to Security
- Under the Authentication methods section, select Phone
- Select Change phone number and tap Yes > Next
- Review the Security notice and select Continue
- Enter the SMS verification code sent to your current phone number and select Confirm
- Complete the required verification, then enter your New phone number and the verification code sent to it, select Confirm to complete.
- On the web
- Go to your Profile and select Security
Notes
Note:
It's mandatory to link both your phone number and email during the authentication setup.
Scenario 2: Your phone number is not accessible
Non-login status
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.










