How do I change or reset my login password if I forgot my login credentials?

Scenario 1: Forgot password (reset password)

New login password

Checklist

1. On the app
2. Go to Login page and insert your phone number or email address and select Forgot your password
3. Select Forgot your password after inserting your phone number or email address
4. Enter your phone number or email address and select Confirm
5. Fill in the below information and select Next:
6. Confirm new password
7. You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm
8. On the web
9. Open the login page, insert your phone number or email address, and select Forgot your password
10. Select Forgot your password to continue
11. Enter your phone number or email address and select Next
12. Enter the verification code and select Next

Notes

8-32 characters long

1 lowercase character

1 uppercase character

1 number

Details follow the official OKX help article; this page is a learning checklist, not an official mirror.