What's emergency contact?
On our platform, the security of your assets is our top priority. The Emergency Contact feature allows you to designate a trusted individual whom we can reach out to in unforeseen circumstances. If we are unable to contact you after a defined period of inactivity, we will attempt to contact your emergency contact using the information you have provided.
Checklist
- How do I add emergency contact?
- Log in on your OKX app > Tap the Main Menu icon in the upper left corner > Profile and settings > Security > Emergency contact.
- Select Emergency contact under Advanced security
- Enter your contact details.
- Select when to notify your contact — we'll first reach out after your inactivity period, and if there's no reply within Your response time, we'll contact them.
- Set the inactivity period and your response time
- Log in on the website > Go to your profile icon > Security > Emergency contact > Add.
- Select Emergency contact under Advanced security in the Security section
- Introduction to emergency contact and to proceed further, select Add emergency contact
- Enter contact details.
- Select when to notify contact, as we'll contact you after your inactivity period, and if there's no reply within Your response time, we’ll contact them.
- Set your inactivity period and response time
Notes
App
Read the description and guide on the introduction page, before proceeding to add emergency contact.
Learn more on emergency contact
Fill in all the requested details of your emergency contact
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
