To use Convert, you need a sufficient amount of crypto in your funding account. However, you don't need to transfer assets from your trading account to your funding account. If you're prompted about an insufficient balance in your funding account, ensure you've selected both your funding and trading accounts.
Convert is connected to your funding and trading accounts. If you have a sufficient amount in your trading account, you can simply select the available crypto and select both funding and trading account to complete the process.
Checklist
- Why do I receive an insufficient balance prompt when using Convert?
- How do I deposit crypto to use Convert?
- Select the available crypto in the From field to select the account used to complete the convert process
- Select Deposit to deposit a sufficient amount of crypto before completing the process
- Where can I view crypto after it has been converted using Convert?
- Where can I view my Convert transaction history?
- Select Record on Convert page to view your convert transaction
- Why can't I find the crypto I want to convert in the Convert list?
- Why does the available balance on the convert page show a negative number?
- If the asset has an open margin position that is currently at a loss, the actual available balance may be negative and will be displayed as such.
- Why is convert not working?
- Can I convert my crypto to cash using this Convert feature?
Notes
If you have an insufficient amount in both your funding and trading accounts, you can select the available crypto and select Deposit to deposit a sufficient amount in your account before performing the convert feature.
The converted currency will be deposited to your funding account and can be viewed in your transaction history.
You can view the transaction history by selecting Record on the Convert page. Alternatively, you can view them in Assets > History > Asset > filter Convert type.
You can only see the currently supported crypto in the Convert field. If you can't find your desired crypto, it may not be supported at the moment.
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
