The authenticator app verification code is generated by a third party dynamic password tool, working similarly to SMS dynamic verification. After linking, a dynamic verification code is generated every 30 seconds. The code can be used for security verification during login, withdrawals, modification of security settings, and other operations.
The platform has upgraded its security authentication measures, expanding from support only Google Authenticator app to support multiple authenticator apps. OKX now support various authenticator apps, including Google Authenticator, Microsoft Authenticator, Authy Authenticator, and others. If you are unable to access Google Authenticator app, please consider using Microsoft authenticator app. You may choose and install the authenticator app that best suits your needs.
Checklist
- What is authenticator? What types of authenticators are included?
- How do I download an authenticator? (Android)
- Why does the email prompt you to unlink when linking a new authenticator?
- How can I use an authenticator safely?
- How do I set the account name for the authenticator?
- What should I do if authenticator or phone authentication cannot be disabled?
- How do I check the authenticator code?
- How do I link an authenticator app?
- How do I reset the authenticator app after logging in?
Notes
You can go to the authenticator linking page and select the small gray text at the bottom labeled Google Authenticator to download it. To link an authenticator, open the OKX app and go to: Home page > select Main Menu at the upper left corner > select Profile & Settings > Security > Authenticator App.
When you link a new authenticator, the system will automatically unlinks the previous authenticator. This is a standard security measure to ensure that your account is linked to the only one valid authenticator. Once the new authenticator is successfully linked, you can continue with withdrawals and performing other operations without concern, even though the old authenticator had been unlink.
Authenticator apps that support cloud sync function may pose security risks of utilizing authenticators app can increase the risk of exposing your account passwords and private keys. If you use an authenticator app for security verification, we strongly recommend disabling the Cloud Sync feature or avoiding the use of authenticator apps that synchronize across multiple devices. For more information, please refer to: Disabling cloud sync on your authenticator app?
When setting up an authenticator app, you can set the account name yourself based on your preferences. Choose a name that is easy for you to recognize and remember accordingly. This process does not require scanning a QR code. Simply enter your preferred account name manually in the app.
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
