At times, we may require you to reconfirm your personal details. If this happens, you’ll be notified by us via email. It’s important to provide the requested information promptly, as failing to do so within the specified timeframe may result in temporary account restrictions.
Why do I need to reconfirm my details?
Checklist
- Why do I need to reconfirm my details?
- What details might I need to confirm?
- We may request you to update or verify the following information:
- Personal details: name, ID number, and date of birth
- Address information: address and proof of address (if applicable)
- Account purpose: how you use your account (for example, salary deposits, payments while traveling, money transfers, savings or others)
Notes
Verifying and updating your personal details is a standard part of our identity verification and compliance review procedures. These processes are essential for ensuring the security of your account and compliance with financial regulations. They help us confirm that your transactions are legitimate and align with your account activity.
What details might I need to confirm?
We may request you to update or verify the following information:
Personal details: name, ID number, and date of birth
Details follow the official OKX help article; this page is a learning checklist, not an official mirror.
