P2P Orders FAQ

What is a verification order?

A verification order is a type of order where the buyer needs to provide the seller with a screenshot of the payment account’s transaction history after placing an order to confirm that the buyer’s account has sufficient funds.

Checklist

1. How do I delist an open order?
2. On the web:
3. Go to P2P trading > More > My ads > Select the ad you wish to delist > Delete
4. On the app:
5. Go to P2P trading > Ads > Select the ad you wish to delist > Delete
6. How do I share an ad?
7. On the web:
8. Go to P2P trading > More > My ads > Select the ad you wish to share > Share
9. On the app:
10. Go to P2P trading > Ads > Select the ad you wish to share > Share

Notes

Why was my ad hidden?

This may happen in the following cases:

If your status is set to Offline, your ads will be hidden. Kindly switch your status to Online under My ads to restore visibility for your ads.

If you have an ongoing order that has not been processed for over 1 hour (excluding orders under dispute), your ads will be hidden. Once you confirm receipt of payment for the pending order, your ads will become visible again.

Details follow the official OKX help article; this page is a learning checklist, not an official mirror.