How do I unlock my deposit when the Travel Rule additional verification is required?

If you're in regulated regions, your crypto transactions are subjected to the Tr

If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ.

You can unlock your deposit with the following guide:

Checklist

Start the deposit unlocking process
Go to the Asset page, find your locked deposit, and select Submit
Select submit to start additional verification
Select your deposit source to verify and unlock your deposit
Select where your deposit is from to verify the deposit
a) Select Exchange or third-party platform
a) i. If your deposit is from the exchange platform
Select the exchange platform name that your deposit is from in the Exchange platform field
Input your sender's legal name in the First name and Last name field, then select Submit
Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.
Under certain circumstances, you're required to select your sender's country or region of residence in the Country/region field
a) ii. If you're buying crypto with a debit or credit card via a third-party channel (for example, Simplex / Banxa / Alchemy Pay etc.)